We encourage people who want to book one of our courses to read all the information available, if however you feel you would like to ask us anything at all just to be sure this is the right course for you, then please use the contact us tab and send us a message. We are more than happy to help any time.
How do i receive a Certificate
Everyone receives an attendance certificate on completion of the course, however on (certified) courses where you are asked to provide proof of a qualification, you will recieve an additional certificate (digitally) to prove your CPD hours. This can take up to 6 weeks after the course.
Can i bring Refreshments
We provide drinks and snacks throughout the day, there are places nearby to purchase food, or if you would like to you can order to the salon too so plenty of options. If you would like to bring your own lunch this is also fine.
Is there Parking ?
There is free parking right outside the salon.
What equipment will I need?
The only equipment you may need are your scissors and cutting comb, unless you wish to use all your own brushes and styling equipment then of course bring that along. You will be supplied with a practice head for the day on the cutting or foiling class and can take it home. If you are attending a hair up class you have use of a doll/practice head but they do stay with us at the end of the class.
All courses are paid for online on the course booking page.
What is the cancellation policy?
Refund Policy
Full time courses must be paid in full 28 days before course commencement. We regret that once paid, deposits and instalment payments cannot be refunded under any circumstances except in the unlikely event that the course is cancelled by the school. If a Learner cancels 6 weeks prior to the course due to personal circumstances a percentage may be refunded at the Directors discretion.
If short & part time course bookings are cancelled by the student 30 days or more prior to the course start date, then the course fee can be transferred in full to an alternative course date if available or a refund will be made. This is subject to an administrative fee of 10%. No refund will be made for bookings cancelled by the student less than 30 days prior to the start date. However, pending availability we will transfer the course fee to the next available course. An administrative fee of 20% is applicable.
We regret that we cannot provide refunds or a transfer to another date for non-attendance on the day of the course.